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Installation Coordinator - Dorset

Job Description

Unique Fire and Security is excited to offer a fantastic career opportunity for an Installation Coordinator at one of Dorset’s premier independent installation and maintenance companies, renowned for our commitment to quality and value. Our mission is to ensure the safety and security of businesses and homes through innovative technology and exceptional service. We are looking for a proactive and detail-oriented Installation Coordinator to join our dynamic team and help us maintain our high standards of service delivery.

Role Overview

As an Installation Coordinator at Unique Fire and Security, you will play a critical role in coordinating and managing the installation of fire and security systems. Your primary responsibility will be to ensure that installations are completed on time, within budget, and to the highest quality standards. Additionally, you will be responsible for booking and running small work projects, ensuring they are executed efficiently and effectively. You will also handle scheduling, oversee communications between Operation teams and clients, and manage resources to ensure smooth service delivery. You will work closely with our Head of Installations and Projects, clients, and suppliers to ensure seamless project execution.

Key Responsibilities

  • Coordinate and schedule installation projects, ensuring efficient use of resources.
  • Communicate with clients to confirm installation details and timelines.
  • Monitor project progress, addressing any issues or delays promptly.
  • Book and manage small works projects, from initial client contact through to completion.
  • Liaise with suppliers to ensure timely delivery of equipment and materials.
  • Maintain accurate project documentation and update internal systems as required.
  • Assist with the procurement of materials and equipment for installations.
  • Conduct post-installation and small works follow-ups to ensure client satisfaction.
  • Handle diary management and allocate relevant parts to service engineers.

Requirements

  • Proven experience in project coordination or a similar role, preferably within the fire and security industry.
  • Strong organisational and time management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to multitask and prioritise in a fast-paced environment.
  • Detail-oriented with a strong focus on quality and accuracy.
  • Knowledge of fire and security systems is a plus.
  • Experience in booking and managing small work projects.
  • Experience in a coordinator role with appointment scheduling and industry knowledge is desirable.

Benefits

  • Competitive salary.
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment.

Job Types: Full-time, Permanent
Salary: £26-£28k

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