Unique Fire and Security Ltd has acquired the existing base of customers and consequently the annual servicing of all fire and security alarm systems previously held by TLS Fire and Security as of 1st of October 2023.
Being a local, independent family-owned company, that shares the same customer service values that have previously been held by the team at TLS; if you were previously a customer of TLS Fire and Security, it’s a great pleasure to welcome you to Unique.
“We are thrilled to add TLS Fire and Security to our existing group of businesses. On behalf of everyone at the Unique Group, we want to wish Will Carter and his family the very best, and extend our thanks to him for all the help during this transitional period.”
– Bradley Williams, MD at Unique Fire and Security Ltd
Moving forward, most existing customers won’t notice any difference in service at all. There will, however, be a few hurdles we have to jump over throughout the acquisition to make sure the transition is as smooth as possible.
Our friendly team of support staff are on hand to discuss your fire or security needs going forward and are contactable on 01202 743231, this number will also need to be used for all out-of-hours calls moving forward as any previous mobile numbers held will no longer be in use. The previous Intelligent Alarms office number of 023 8081 1800 will still be in operation for the foreseeable future.
A final thanks for your patience and support during the transitional period; we will be in touch as soon as possible to introduce ourselves personally and to book future maintenance inspections.
On behalf of all of us at Unique, we wish Will, his team and his family the very best, and extend our thanks to him for all the help during this transitional period.